Privacy Policy

Kustom RC Truckz values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

We may collect the following information when you interact with our site or place an order:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)
  • Order history
  • Messages or enquiries sent to us
  • IP address and browsing behaviour on our site

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Respond to your questions or requests
  • Keep you updated about your order status
  • Improve our products, services, and website
  • Send marketing emails if you have opted in (you can unsubscribe at any time)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We will never sell your information to third parties.
We may share your details with trusted service providers who help us operate our business, such as:

  • Payment processors
  • Delivery and courier companies
  • IT and website support providers

These partners are only given the data necessary to perform their role and must keep it secure.

4. Cookies and Tracking

Our site uses cookies to improve your browsing experience and understand how visitors use our site.
You can choose to disable cookies in your browser settings, but some parts of the site may not work properly.

5. Data Security

We take appropriate measures to protect your personal data against unauthorised access, loss, or misuse.
All sensitive information is transmitted securely using encryption, and any stored data is kept in secure systems with limited access.

6. Your Rights

Under UK GDPR and the Data Protection Act, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Ask us to delete your data
  • Object to how we process your data
  • Withdraw consent for marketing communications

To exercise your rights, contact us at info@kustomrctruckz.com

7. How Long We Keep Your Data

We keep personal data for as long as necessary to fulfil the purpose it was collected for, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Kustom RC Truckz
Email: info@kustomrctruckz.com
Phone: 07828917656